Disaster restoration for insurance claims

BioSweep® North East provides a specialist disaster restoration service for the insurance industry. With 16 years’ experience in damage management, plus the use of industry leading equipment and a highly skilled team, we have successfully reduced claim lifecycles and increased customer satisfaction for policy holders, insurers, brokers and loss adjusters alike. Once BioSweep® North East has been appointed, our clients can be confident that we’ll take care of everything, from initial assessment and secondary damage mitigation, to reassuring the policy holder and instigating restoration works.

Benefits of BioSweep North East

Domestic and Commercial Insurance Claims

Full Project Management From Start to Finish

One-stop Solution Reduces Claim Lifecycles

Minimisation of Secondary Damage

Reduced Replacement and Re-instatement Costs

Increased Policy Holder Satisfaction

Minimal Disruption / Business Disruption

24/7 Fast Emergency Response

16 Years’ Experience

Specialists in Fire and Water Damage

Accredited to Highest Industry Standards

Speak to a specialist on 0800 071 5757


A Seamless Service

Effective communication and coordination form part of our core values. All claims are proactively managed from notification to completion. Key milestones and important information are shared with all parties throughout the process. By directly employing a team of skilled in-house trades, we provide a ‘one-stop solution’ which negates the need to appoint multiple subcontractors and allows for full project management of all works. A dedicated project manager is the main point of contact for the customer, managing the claim from cradle to grave, and proactively bringing dates of works forward wherever possible, to exceed customer expectations.

Water damage restoration | BioSweep North East

Our Insurance Services Include...

Project Management

Damage assessment and immediate mitigation works

Fire Restoration

Storm and Flood and Escape of Water Damage Restoration

Decontamination and Sanitisation works

BioSweep Odour Removal

Specialist Mould Remediation

Leak Detection

Electrical Installation Repair/Re-instatement (Electricians)

Accidental Damage - Carpet Cleaning, Upholstery Cleaning, Hard Floor Cleaning

General Buildings and Contents Cleaning and Restoration

Laundry and Dry Cleaning

Removal and Storage

Waste Disposal

ATP Swab Testing

Air Testing

Blood and Trauma Clean up

Asbestos Self Sampling and Removal

Building Services to Include, Strip Outs, Re-instatement, Builders Cleans and Painting and Decorating

Accreditations | BioSweep North East

What our clients say about using Biosweep

  • I just wanted to express my thanks and appreciation for the way in which you have handled my claim with regards to the burglary I suffered at my home. From the very onset of our dealings I found your advice and support invaluable when dealing with my insurance claim and the guidance you give me was of great help. On a personal level meeting you was a very re-assuring experience as you give me the confidence that you would get things sorted, namely the disposal of the carpet and the suite and a lot of glass. You arrived on site promptly as arranged and set about with the disposal straight away and then took the time to hoover up any last fragments of glass which could have proved dangerous to me. All in all a job very well done by Bio-Sweep. I have your business card and would not hesitate to recommend you to anyone in need of your expert services. Once again thanks for all your help.

    Mr Norvell
    Mr Norvell
    County Durham
  • I would like to thank you all for making the process as painless as possible, for the compassion and the astute perception by Helene when I needed just that wee bit extra encouragement to keep going. It has been lovely to come back into the house and not be faced with the acrid smell. We hope to be home as soon as possible but will always be grateful for your helpful service and advice.

    Mrs McKinnon
    Mrs McKinnon
  • I was delighted with the service that BioSweep North East provided for striping out, drying works and re-instatements works. I found you and all your staff (yourself, Sean and Sarah to name a few) to be polite, trustworthy, honest, hardworking and very understanding to the club’s needs. I was always able to speak to you and Sean anytime that I wanted day or night and was guided through the process or any queries that I had. I was kept aware of the targets set for each visit and was presently surprised that you met all of the targets set considering the amount of work that had to be undertaken. All your work was carried out to the highest standards possible, you always put the Clubs needs first which was great for the Club as we could work around the disruption and still trade in certain areas. BioSweep North East made the whole dramatic process much more bearable and I wouldn’t hesitate to recommend BioSweep to anyone following flood damage.

    Bolton Indian Sports Club
    Bolton Indian Sports Club
  • Following discovery of a leak in our bedroom we have had numerous visits from various companies over a four month period who had all failed to trace and repair the leak. It was not until your visit when you attended, inspected and found the leak straight away that we finally managed to solve the problem. If only you had been sent 4 months we wouldn’t have had to wait all this time to find a solution. I was so impressed by your polite manner and explanation of what had occurred and what you intended to do, which put our minds at ease especially my wife as she was distressed and your kindness in your explanation, allowed her some peace of mind that finally someone was doing something. My wife and I are so grateful to you for your prompt and immediate action in what was in the end a health hazard, which could have had serious consequences.

    Mr Hudson
    Mr Hudson

What Makes Biosweep Different?

24/7 Emergency Response

Emergency assistance offered 24 hours a day, 7 days a week, 365 days a year

Industry Experts

We employ the best people from the industry, from damage technicians to tradespeople and project managers.

Project Management

Ability to undertake full re-instatement services, employing in house trades and co-ordinating and managing any alternative supplier activity where required ensuring co-ordination in the field

Latest Technology

Continual investment in the latest industry leading solutions, equipment and technology

Contents Recovery & Restoration

Investment in an emergency contents recovery unit and mobile Smartwasher systems

One Stop Solution

Negating the need to appoint multiple contractors reducing overall lifecycle and significantly improving the customer experience

16 Year’s Experience

Over 16 years within the disaster restoration industry successfully managing insurance claims


Both technical field and administrative staff are BDMA/Dewpoint Accredited and fundamentally understand restoration principles and practice.

Areas we cover

Our team is based in Teesside, and covers the whole of the north of England, from the north Midlands to the Scottish borders.